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Private Hire Vehicle Driver

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About Course

Introduction 

Transport for London (TfL) is responsible for the licensing and regulation of London’s taxi and private hire vehicle (PHV) industry to ensure a safe and reliable service for the public. We set regulations and policies for taxi (black cab) and PHV services to protect customers, and ensure vehicles are safe, accessible and meet strict environmental standards. We are responsible for licensing all London’s: • Taxi drivers and vehicles • Private hire operators, drivers and vehicles TfL sets requirements and standards for licensing and is also responsible for making sure that licensees follow the law. We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of passengers. We are also responsible for delivering the Mayor’s Transport Strategy which sets out the transport vision for London between now and 2031. PHVs play an important role in delivering passenger transport services in London and it is essential that standards set by TfL ensure the safety of passengers and other road users. It is also important that all licensed PHV drivers provide a professional service to their passengers. TfL expects drivers to offer a high level of customer service, use clean and well-maintained licensed vehicles and to fully obey the laws of the road. This handbook provides you with essential information to help you give your passengers the safe and professional service they expect. It also includes information on your responsibilities as a PHV driver. It is important that both new applicants for a licence and existing PHV drivers have a good knowledge of all the information in this handbook. You will therefore need to do an assessment based on the information in this handbook as part of the licensing application process, so please read all of it carefully. This assessment is known as the Safety, Equality and Regulatory Understanding Assessment. Please note that passing the Safety, Equality and Regulatory Understanding Assessment will also mean that you have the required English language skills of reading and writing in order to be licensed as a London PHV driver. Some of the words in this handbook have links to the glossary section where you can find the meanings of those words. It is important that you read these meanings and understand what the words mean, but you will not be tested on their meanings. This handbook also has some links to websites. You will not be tested on information found on those websites. 5 This handbook is not a complete statement of the laws or policies that London PHV drivers are subject to and should be used for general guidance only. Some of the laws and policies in this handbook are the responsibility of TfL, some are the responsibility of other authorities, and some are laws of the road. You must comply with them all and we encourage applicants and licensees to refer directly to the applicable laws and policies and to take independent legal advice where appropriate

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What Will You Learn?

  • Gain a thorough understanding of TfL's PHV driver licensing requirements, including topographical skills.
  • Learn driver responsibilities, regulatory compliance, and best practices to ensure safe and efficient service.

Course Content

Section 1: London PHV Driver Licensing
London PHV Driver Licensing Requirements and Guidelines To work as a London Private Hire Vehicle (PHV) driver, you must be licensed by Transport for London (TfL). This guide outlines the licensing requirements, conditions, and responsibilities for PHV drivers in London. Licensing Requirements Age: You must be 21 or older. Driving Licence: You need a full DVLA, Northern Ireland, EU, or EEA state driving licence that is at least three years old. Right to Work: You must have the right to live and work in the UK. Criminal Records Check: An enhanced DBS check is required to confirm you are a 'fit and proper' person. Medical Fitness: You must meet DVLA Group 2 medical standards, verified by a doctor with access to your full medical records. Topographical Skills Assessment: You must pass a test to demonstrate your ability to select and plan routes, read maps, and identify locations. English Language Proficiency: You must have at least a B1 level of English in the CEFR and pass a test for English speaking, listening, reading, and writing skills. Private Hire Driver’s Licence Approval and Conditions: Upon approval, TfL will issue a licence with potential conditions, such as additional medical checks if you have a medical condition. Non-compliance with these conditions may lead to licence revocation. Communication: Stay in contact with TfL and respond promptly to any communications. Licence Duration: Typically, licences last for three years. Keep your licence safe and provide a copy to any licensed private hire operator you work with. Displaying Licence: Show your licence to police officers or TfL Authorised Officers upon request within seven days. Ensure your PHV operator retains copies of your licences. PHV Driver’s Badge Usage: Wear your badge at all times while working, ensuring it is visible. It displays your name, photograph, licence number, and expiry date. Exemptions: If exempt from wearing the badge, carry your exemption notice. Lost Badge: Report lost or stolen badges immediately to TfL, and to the police if stolen. You cannot work without it. Medical Conditions Examinations: Regular medical exams are required. From age 45, exams are needed for each licence renewal; annually from age 65. New Conditions: Inform TfL of any new medical conditions that may affect your driving. Updates: Check DVLA for updates on medical standards. Change of Address Notify TfL within 21 days of any address change. The address on your PHV driver’s licence must match your DVLA licence. Personal Circumstances and Legal Issues Legal Changes: Inform TfL immediately if you are disqualified from driving, subject to mental health or sexual offences orders, on the Barred Lists, or have any changes related to licences from other authorities. Offences: Report any arrests, charges, convictions, cautions, or road traffic offences to TfL. Failure to do so can result in licence revocation. Penalties and Tickets: You do not need to report PCNs or parking tickets unless they result in penalty points. Frequent PCNs may result in licensing action. Right to Work in the UK Visa Conditions: Comply with work hour limitations and employment conditions based on your visa status. Complaints and Conduct Complaints: Respond promptly to TfL regarding any complaints or unsatisfactory behaviour. Licence Revocation: Return your licence to TfL within seven days if revoked. TfL may revoke your vehicle licence if it poses a public safety risk. Disclosure and Barring Service (DBS) DBS Checks: Undergo an enhanced DBS check through TfL’s designated company to obtain your DBS certificate. By following these guidelines, you ensure compliance with TfL regulations and maintain your status as a licensed PHV driver in London.

  • Section 1: London PHV Driver Licensing
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  • Section 1: London PHV Driver Licensin Test mook

Student Ratings & Reviews

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6 years ago
Great clarity in explanations and thoroughly enjoyed the course. I had been working out for quite a while, but a few little things we might miss out from a diet perspective are covered well in detail here.
Especially loved how you structured the entire focus area of dieting into most important ones to lesser ones.