Private Hire Vehicle Driver
About Course
Introduction
Transport for London (TfL) is responsible for the licensing and regulation of London’s taxi and private hire vehicle (PHV) industry to ensure a safe and reliable service for the public. We set regulations and policies for taxi (black cab) and PHV services to protect customers, and ensure vehicles are safe, accessible and meet strict environmental standards. We are responsible for licensing all London’s: • Taxi drivers and vehicles • Private hire operators, drivers and vehicles TfL sets requirements and standards for licensing and is also responsible for making sure that licensees follow the law. We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of passengers. We are also responsible for delivering the Mayor’s Transport Strategy which sets out the transport vision for London between now and 2031. PHVs play an important role in delivering passenger transport services in London and it is essential that standards set by TfL ensure the safety of passengers and other road users. It is also important that all licensed PHV drivers provide a professional service to their passengers. TfL expects drivers to offer a high level of customer service, use clean and well-maintained licensed vehicles and to fully obey the laws of the road. This handbook provides you with essential information to help you give your passengers the safe and professional service they expect. It also includes information on your responsibilities as a PHV driver. It is important that both new applicants for a licence and existing PHV drivers have a good knowledge of all the information in this handbook. You will therefore need to do an assessment based on the information in this handbook as part of the licensing application process, so please read all of it carefully. This assessment is known as the Safety, Equality and Regulatory Understanding Assessment. Please note that passing the Safety, Equality and Regulatory Understanding Assessment will also mean that you have the required English language skills of reading and writing in order to be licensed as a London PHV driver. Some of the words in this handbook have links to the glossary section where you can find the meanings of those words. It is important that you read these meanings and understand what the words mean, but you will not be tested on their meanings. This handbook also has some links to websites. You will not be tested on information found on those websites. 5 This handbook is not a complete statement of the laws or policies that London PHV drivers are subject to and should be used for general guidance only. Some of the laws and policies in this handbook are the responsibility of TfL, some are the responsibility of other authorities, and some are laws of the road. You must comply with them all and we encourage applicants and licensees to refer directly to the applicable laws and policies and to take independent legal advice where appropriate
Course Content
Section 1: London PHV Driver Licensing
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Section 1: London PHV Driver Licensing
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Section 1: London PHV Driver Licensin Test mook
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